Customer Service

Wine Club Membership

Individual and Corporate Wine Gifts

General Questions About The California Wine Club

Customer Service

Where can you ship?

We use a licensed freight forwarder and can ship to you and your gift recipients located in the U.S. (including Hawaii and Alaska). At this time we cannot ship to Canada. For international deliveries other than Canada, please call us at 1-800-777-4443 for a shipping quote.


How long will it take receive my wine?

Depending on where you are located in the United States, you may receive the wine in as few as two days but up to three weeks. The wine travels in a temperature-controlled truck from our warehouse, to one of four licensed freight forwarders located across the country. Once the wine reaches its initial destination, it is processed for delivery to you with a local carrier.


Will I receive a tracking notification?

You will receive a tracking notification via email once your wine is en route with the local carrier in your area.


Why does someone over the age of 21 have to sign for the delivery?

It is required by law that someone over the age of 21 sign to receive the wine, since wine is a controlled alcoholic beverage. Call a wine specialist at 1-800-777-4443 to learn about other alternatives for delivery.


What is The California Wine Club's return policy?

Although wine tastes vary from person to person, our wines are guaranteed. If you get a bad bottle, we will immediately reship a replacement or refund your money!


What is The California Wine Club's cancellation policy?

Individuals can cancel their club memberships at any time with no hidden fees.


Wine Club Membership

How does the club work?

Each month we feature a different winery and hand-select two of their best wines for our members. These wines along with Uncorked®, our guide to the wines, are then shipped to members all across the country. You may choose to subscribe as a member for yourself, or you may send a gift subscription to someone else.


When do you bill my credit card?

If you are subscribing for yourself, you'll be billed automatically right before we ship your wines to you.  If you chose to receive your wines every other month or quarterly, you will only be billed during the months you are scheduled to receive wine. If you are sending a gift, you'll be billed up front for the total number of gift months you wish to give.


Are there membership fees?

There are no membership fees, you just pay as you go and can cancel at any time.


Can I get only red wine, or white wine?

Absolutely, just let us know and we can send you red only, white only, 3 bottles or 4! We will customize your membership to fit your needs.


What if I don't like the wine?

Although wine tastes vary from person to person, our wines are guaranteed. If you get a bad bottle, we will immediately reship a replacement or refund your money!


Can I reorder wine from a past wine club feature?

YES! The California Wine Club partners directly with each winery so our savings are passed to you. Wine club reorders are available while supplies last, and always at a discount off of the normal retail price. It's not uncommon for our wine club members to save $50 - $100 per case! Reorder your favorites here.


What are the benefits of subscribing as a wine club member?

  • Discover small, award-winning wineries whose wines are not typically found in local stores or wine shops. Click here to learn more about our featured wineries and the families.
  • Convenient, "to your door" delivery.
  • No more guessing, no hassle and no more bad wine.
  • Your wines can be delivered monthly, every other month or even quarterly.
  • No bulk, closeout or private label wines... ever!
  • Three and four bottle shipments are available, and we'll pay the extra cost of shipping.
  • Partnering directly with each winery means no distributor, no middleman and the best choice of wine at the lowest possible price.
  • Savings of up to 50% off normal retail when you reorder your favorites.
  • Experienced wine consultants to assist you with your wine choices and questions.
  • 100% satisfaction guarantee. We will replace or refund any wine not up to your standards.
  • Wine Country Travel Tips...we've been traveling California's wine country for 25 years, let us share our tips with you and help you plan your next wine country getaway.


Individual and Corporate Wine Gifts

How does your gift program work?

A wine of the month club subscription is a unique gift for friends, family and business associates. Not to mention they are great for anniversaries and wedding gifts. You can give as much as you wish - anywhere from 1 to 12 months! The California Wine Club also offers special discounts on individual or corporate wine gifts  of 3, 6, 9 and 12 months.


Do you offer corporate discounts?

Yes! We have many Corporate wine gift subscription  options and pricing to meet all your needs. Call us at 1-800-777-4443 and we'll work with you to create wine gifts tailored to your specific requirements.


General Questions About The California Wine Club

What has made you so successful?

Since 1990 we have been steadily growing our wine of the month club, mostly due to referrals by happy wine club members. Our secret is that nobody loses, everybody wins! Our wine of the month club members win by getting to experience great wine they can't find in their local area. Our wineries win because they get some wonderful exposure to thousands of wine enthusiasts!


How and why was The California Wine Club started?

California is home to thousands of small family wineries handcrafting extraordinary wine in quantities too limited to be found in local stores or shops. In 1990, wine club founders Bruce and Pam Boring discovered that these winemaking families were the most passionate in the wine world and that their wines were the hidden gems of wine country. The wine club has since distinguished itself by taking great care in selecting only the finest wineries as partners and by featuring only the best wine from each.


Why the focus on small wineries?

Smaller production wineries are usually more about  "passion" and less about "profit". They are hands-on, dedicated farmers who spend their days doing what they love -- making great wine -- that's their single goal! Most of these wineries are too small to distribute on a large scale, so The California Wine Club brings these magnificent wines to you. You'll never have to miss out on some incredible wines just because you don't live in the area!


How do small wineries benefit from being featured by The California Wine Club?

Seventy to eighty percent of California's wineries are "mom & pop" operations producing between 5,000 and 15,000 cases per year . These small wineries often have very little time and budget for marketing or distribution. That is where The California Wine Club comes in. We introduce their wine, name and story to thousands of wine lovers with one shipment.

"We are grateful for The California Wine Club's support of California's small family winemakers. By featuring these small wineries, sharing their stories and their wines with wine enthusiasts across America, The California Wine Club has extended the presence of Family Winemakers of California and its members far beyond the scope of our own outreach efforts." - Paul Kronenberg, President, Family Winemakers of California


Why join a wine club versus purchasing at my local grocery store?

Selecting a great bottle of wine from thousands of pretty labels with a variety of price ranges in traditional wine stores is a difficult task even for the most passionate of wine enthusiasts.

With a wine shop or grocery store you never really know what you're going to get. By joining a wine club like The California Wine Club, you are ensured that the wine has been tasted and "vetted" for you. We are like friends recommending great wine to other friends! Every wine we feature comes from a real-working artisan winery. And with our 100% guarantee you are assured "never to get burned." Most of the bottles found on wine store shelves are "bulk wines" and when you get a bad bottle, you can't return it to the store.


What is bulk wine and how can I identify it?

"Bulk wine" is wine produced in huge quantities from inferior, or discarded grapes. The wine is blended and then bottled with a pretty label and fictitious name. There is zero handcrafting and no real sense of place or "home" that the wine comes from. A bulk wine is created in a large processing facility, there is no winery, nothing, and no one, to visit.

It's hard to identify bulk wine from the front of the label. More can be revealed from the back label. Real working wineries will proudly give you their full name, address, phone number and even invite you to visit. Learn more about bulk wines.


What makes The California Wine Club different from other wine clubs?

We personally visit each winery, meet the families, the winemakers and then select two bottles of their best. You can be assured that every wine comes from a small, real-working winery. No private label and no bulk wine... ever! Our credo? We will ship only wines that we would serve in our home to family and friends.


Where is The California Wine Club located?

Like the family-owned wineries we introduce to you each month, we too are a small, family-owned business located in Ventura, California just south of Santa Barbara. We operate out of our own building with 20 full time employees. Our wine consultants are here answering the phone, our marketing team is onsite, and our warehouse crew pack and ship every wine we feature. Frequently, wineries stop by for a special tasting of their wines with our staff so we can give our customers the latest winery/wine information. It is an honor for us to be here and to help support many of America's most vibrant small business owners: the artisan wineries!

If you're not a member and considering joining The California Wine Club, consider this:

Since 1990, we've been delivering monthly wine club adventures to thousands of wine club members across the country. The majority of our wine club members have been with us for 5+ years. If you are still not sure, the most important thing to know is, "If you're not happy, you're not stuck!" Try us for a month or two and see what you think!


Why do we put stickers on the bottles of wine we feature?

The club sticker ensures our members, and those they share the wine with, know where the wine originated from.  We've grown by word of mouth because people like what they taste, they tell their friends (or they share a bottle!).

The most important reasons for the club and award stickers is for our winery partners. The wineries we feature are proud of the wines, their awards and they are proud to be part of our club.  We often get calls from wineries telling us how one of our customers, or someone who tried their wine, tracked them down for a visit in wine country because of the wine we sent.  When the customer tells the winery they received their wine through us, that makes the winery happy to know our partnership worked and it makes us thrilled to know that these small wineries are introducing their wines and wineries to consumers they would otherwise not know. 


Premier
Series

Our original and most popular wine club level features handcrafted award-winning wines from small family wineries.
Deliveries start at $39.95.

Signature
Series

For collectors and connoisseurs who wish to experience California's highest rated and most coveted wines.
Deliveries start at $124.

International
Series

A fun wine adventure featuring handcrafted wines from around the world.
Deliveries start at $71.

Aged Cabernet
Series

The ultimate reward in fine viticulture featuring Napa Valley's most prestigious Cabernets aged 8 - 12 years.
Deliveries start at $207.

Pacific Northwest
Series

Limited-production wines from the exciting regions of Oregon and Washington.
Deliveries start at $77.